5 years, and 3 months. You can do well by doing good. Strive to do good well.

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My dearest and most precious sons, Shosh and Jailai:

You often hear it said that the good guy always loses.  I beg to differ.

Although the bad guy — who is willing to lie, cheat, and steal — may get ahead in the short run by skirting the law and morality, he/she loses in the long run.  First, note recent reports of the downfall of the mighty, e.g., Samsung’s chief and heir face prison time for their corrupt practices, a former president of South Korea has been sentenced to 24 years in prison for corruption, and a former president of Brazil has been sentence to 12 years in prison for corruption.  Crime catches up with you partly because you make enemies.  That leads to my second point: bad guys live in constant fear of being exposed or on the receiving end of their misdeeds.  A thief, for example, fears being discovered and thinks everyone is out to get him.  Thus, he must constantly be on guard and trusts few .  Is that a good way to live?  Are those the makings of a good life?  No.

You can do well by doing good in the world, by helping to make the world a better place.  For example, at a time when computing was limited to the few, Steve Job envisioned a world where there is a computer in every home and that technology is accessible to all.  As a result of his efforts, most homes today have one or more computers.  At the time of his death, Mr. Job’s net worth was $10.2 billion.  https://www.investopedia.com/university/steve-jobs-biography/steve-jobs-net-worth.asp.  He did well by doing good, wouldn’t you say?  (Now, reports are that Steve Job is not the easiest man to get along with and has his own issues.  But, who among us is perfect?  Let’s not throw the baby out with the bath water.  Acknowledge his contributions to the world, but hold him accountable for his less stellar aspects as appropriate.)

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The undergirding of today’s lesson is the same fundamental lessons I’ve always harped on:  be you but be the best you can be, and try to leave your corner of the world a little bit better than when you first found it.  I leave you with another wise word from one of my favorite people.

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Go forth, do good, and do well.  Live a purposeful life.  Happiness lies therein.

All my love, always,

Dad

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5 years and 22 days. Keys to success: (1) be likeable, i.e., have good manners, listen to others, be present, etc.

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Good Manners Make Everyone Comfortable

By Margaret Webb-Pressler
Friday, February 11, 2011; 1:19 PM

Take your elbows off the table.
Don’t talk with your mouth full.
Look people in the eye when you speak to them.
Write your thank-you notes.

You’ve probably heard all or most of those orders from your parents. And even though you do them, you might have wondered why grown-ups make such a fuss about good manners.

“I think manners are important, but I wouldn’t like to be one of those high-society English people with their pinkie stuck out,” said Isabel Uriagereka Herburger, 11, of Washington. “For myself at home, I could care less about manners, but at other people’s homes I’m more careful.”

Manners are about more than using the right fork or not slurping when you drink. Those rules of etiquette might be expected in certain situations, but not doing those things isn’t going to hurt anyone’s feelings. Good manners are a way to show others that you care about them. Manners also make it easier for everyone to feel comfortable in social situations.

Think of manners as traffic lights for life, said Pier Forni, a professor at Johns Hopkins University in Baltimore who has written books about manners. On the road, traffic lights turn a world full of cars moving in different directions into an orderly system that allows everyone to get where they are going.

“The rules of good manners are the traffic lights of human interaction,” Forni said. “They make it so that we don’t crash into one another in everyday behavior.”

Even cavemen used manners!

Manners have developed over tens of thousands of years as a key element of human society, and they might even have helped the species survive.

Early humans lived in groups in order to hunt, share food and keep one another warm. But to live so close together, Forni said, humans had to learn to think about others, not just themselves. Think of it this way: If every person in the group looked out for only himself, the group would fall apart.

Our distant ancestors developed behaviors to show others respect, fairness and kindness. Those have evolved into today’s manners. “You cannot have any kind of community if there are not some rules,” Forni said.

http://www.washingtonpost.com/wp-dyn/content/article/2011/02/11/AR2011021103541.html (emphasis added)

My dearest Shosh and Jaialai:

I miss you.  I simply miss you, my sons.  I want the best for you and I want you to find happiness and achieve success in life.

With that, let’s continue our discussion about what it takes to be successful.  Note that the first picture of success is devoid of ANY mention of collaboration, teamwork, and working with others around you.  That is wrong.

Unless you are amazingly and overwhelming brilliant — like Steve Job — you need to be able to get along with others and to work well with others in order to be successful.  In my two decades working with human resource professionals, I found that whether someone will fit in with the organization is a critical factor in their decision making process.

Think about it: if you hire someone who doesn’t fit in with the organization, that person will eventually cause conflicts and tension, thereby destroying group cohesion, morale, motivation, etc.  As the saying goes, “One bad apple can ruin the barrel.”  (Steve Job — and others like him — is the exception to this rule because his was so overwhelmingly brilliant that organizations needed him and had to make exceptions for him.  But, recall, even he was kicked out of Apple, the company he founded, and had to work his way back in.)

This is where yesterday’s discussion about listening and being present comes in.  When I was taking graduate classes in counseling psychology, they said if we practiced the listening skills taught in that class, we will find that people will love talking to us.  That proved true.  I once met a gal from Georgetown Law School, and we spent 10 minutes talking before she had to run off for class.  I revealed little about myself during the conversation, and spent most of the time listening to her and reflecting back what she said.  At the close of that conversation, she insisted that we meet again and said that was one of the best conversations she’s had.

We connect with others when we give them the gift of our time and our attention.  Relationships are built on that.

On the flip side, think of all the occasions when we don’t listen to others or they us.  How did you feel about those interactions?  Were you frustrated?

I don’t have to look afar for examples.  My siblings, your aunts and uncles, may be well-educated and accomplished, but, if memory serves me correctly, they sucked at listening to others in the family.  They always thought they knew more, and was always more interested talking and showing off their “knowledge” than listening and gathering knowledge to build their up repertoire.  (They have doctorates and master’s degrees, but we each have our own expertise, and, having an M.D. or a Ph.D. in one field does not make you an expert in ALL things in life.  Your uncle, the M.D., thought he knew enough to hire a divorce lawyer without consulting me, a lawyer, and ended up hiring a guy who wrote a book on computer law to be his divorce lawyer.   As you can imagine, that ended badly and left a bad distaste for all lawyers.  But, the fault lies with him for not bothering to listen to others with more expertise in that field.)

While listening is necessary, it is not a sufficient condition for success.  For example, no matter how well someone is listening to you, would you want to continue spending time with that person if he burped and farted as he talked to you? if he continually picked at his teeth and his feet during the conversation? if he engaged in otherwise rude and ill-bred manners?  No!

Manners put others at ease and enable them to enjoy themselves.  In order to be successful, you must be able to get along with others and collaborate with them; to do that, you must first put them at ease and enable them to want to work with you (because they found the experience enjoyable, in addition to being necessary — we’ll get to the latter part later).

Many people fail because they think being smart, having good grades, being at the top of their class, etc., is enough to get them invited to colleges, to join companies, etc.  They are wrong.  Those may be necessary conditions, but they are rarely sufficient conditions.  Given a choice, people choose to follow  and work with people they like, not those they find distasteful.

So, remember, be kinder than necessary, have good manners, and listen.

All my love, always,

Dad

 

10 Traits of Likeable People

This is a an every day occurrence, if you’re a likeable person. If this seems like something that could never possibly happen to you then I’d like to remind you that social skills, like any skills, are completely learn-able; and with a little practice you too could be the talk of the office, and be going home with a thriving social life.

Here are several traits that likeable people share. If you cultivate them, you’ll join the ranks of those who spend their weekends with friends, their evenings at dinner parties, and their days surrounded by coworkers that love and respect them.

1. They Aren’t Insecure

Likeable people don’t come from a place of insecurity. They go into every interaction thinking “I bet me and this other person would get along great, I should really get to know them better.” And then the likeable person moves on from there. Start from a positive place and others will notice. If you’re not there yet, faking your confidence will help put your insecurities at ease.

2. They’re Genuine

Likeable people never try to be something they aren’t. If you don’t know something, admit it. If you don’t agree with a statement someone else has made, don’t grin and bare it. Instead, honestly admit that you don’t see it the same way as the other person. Don’t put them down. Simply try to see where they’re coming from, and strive to understand their point of view.

3. They Don’t Judge

When you are judgmental, people can sense it. Even if you smile and hide your negative feelings, the people around you can sense that you have just formed a poor opinion of them. Rather than seeing others as good or bad, try to understand that everyone is entitled to their own opinions, choices, and mistakes. Likeable people make this their philosophy and, as long as no one is getting hurt, they never pass judgment on the value or morality of another person.

4. They’re Positive

Negativity abounds in our world. We have negativity in the news, on our homepages, and it appears on the Facebook and twitter feeds of our friends. Even a lot of the novels I read end up with negative endings! Be a positive voice in a world where everyone sounds a little like Eeyore. Being positive will make you a pleasure to talk to and more people will want to talk to you.

5. They Don’t Compete

Conversations aren’t competitions. Likeable people never story-top or one-up in a conversation. Instead, they view conversations as an opportunity to connect and create deep relationships with others. If you want to be more likeable, enter every conversation with the goal to make the other person feel liked and respected. This will change the tone of the interactions you have, and make everyone involved more likely to enjoy it.

6. They Provide Value

When you’re in a conversation with someone and they complain that they don’t know what to get their mom for Christmas, do you lament how awful that must be before going into a story of your own? Or do you recognize that they have a problem they may need help solving? People everywhere have problems they wouldn’t mind help solving. But as people, we tend to be self-involved and not notice. If you take notice and help people solve their problems, you’ll create friends for life.

7. They Don’t Settle for Small Talk

Small talk doesn’t develop long lasting friendships, and small talk won’t make you likeable person. Likeable people avoid small talk by transforming it into deep conversation. They do this by being genuinely interested in others, asking honest questions to help further their understanding, and relating to what they’re told, briefly, before gathering more from the person they’re talking to. Don’t settle for small talk–do everything in your power to move the conversation forward to more personal subjects.

8. They Touch People

Patting shoulders, shaking hands, and (in some cases) hugging other people makes people more comfortable around you. Touching eliminates the physical barrier of distance, and so it eliminates the emotional barrier that the distance represents. Touch is an art, and the first few times that you attempt it it may seem awkward, but practice makes perfect and the art of touch is important if you want to become more likeable.

9. They Don’t Shy Away

Likeable people have tons of friends! This isn’t magic–it’s because they intentionally befriend tons of people. They meet people; they get those peoples’ contact information; they befriend those people and spend time with them; and then they go meet more people, never losing touch with anyone they’ve gotten to know. You can’t be more likeable and not meet new people. You have to get out of your comfort zone and build lots of relationships if you want to become more likeable.

10. They Genuinely Like People

I know what you’re thinking: But people suck! It’s true, everyone has moments when they act rudely and everyone can be annoying from time to time. But deep down, most people are really nice. They care about others, and unless they’re having a bad day, they’re easy to get along with. Likeable people know this, and so they like people. They want to get to know other people, and they enter every interaction expecting a positive experience. If you only remember one tip from this article, it should be to develop the attitude of liking people. If you do that you’ll become more likeable in no time.

Likeable people were all less likeable at one point in time. They simply decided to work at becoming more engaged, more respectful, and more likeable. Now they seem to work magic and develop friendships wherever they go. You can seem like that too! You simply have to develop the habits I’ve outlined above and you’ll have the social life, the career, and the life that being more likeable brings you.

What about you? When was the last time you interacted with a truly likeable person? What did they say or do that made you instantly take interest in them? Let us know in the comments.

http://www.lifehack.org/articles/communication/10-traits-likeable-people.html

 

The Top 10 Skills You Need to Be Successful

These abilities are key for your career in any company or industry.

By Rebecca Healy, Contributor |Dec. 10, 2014, at 11:03 a.m.

A professional woman asking a question.

To be successful, you must ask for what you want. Speak up if you’d like a promotion, a bigger sales deal or more responsibility. (iStockphoto)

Success comes from the mastery of a core set of skills that can be applied to any position, field or company. When you practice and strengthen these skills in your work, you’ll rise to the top. Read on to discover the crucial talents you need to launch your career:

1. Sales skills. Sales is the basis of all business success. You are always selling, even if your role does not include sales in the job description. You sell during marketing activities, team meetings, customer service, product management, conferences, business development, engineering, user experience and more. A solid foundation in how to sell can give you a wide advantage over your colleagues and competitors.

No sales experience? No worries! If you’ve worked in retail or fundraising, or convinced a neighbor to let you babysit, you already have the sales foundation you need. For a great primer on how to use sales to your advantage, check out “To Sell is Human,” by bestselling author Daniel H. Pink.

2. Transferable skills. Transferable skills give you the ability to see your past experience in a new light. That experience can be as varied as volunteer work, to a full-time job, to your weekend hobby to a waitressing gig. During each experience, you acquired skills that can be applied to your career success.

For example, as a waitress, you likely learned critical people skills, such as crisis communication, customer service and teamwork. That interpersonal expertise can be applied to your next job in public relations, and indeed, should be highlighted in your cover letter and résumé when applying for the job.

3. The ability to ask. The ability to ask is the easiest, most underutilized skill to catapult your career. The old adage is true: “If you don’t ask, you don’t receive.” Many careerists don’t ask to pitch their idea, for a raise or promotion, a bigger sales deal or to take on more responsibility. When this happens – or doesn’t happen, rather – you’re far less likely to find challenge, meaning and reward in your work.

If the thought of asking makes you break out in hives, try practicing in non-work related contexts. At the farmer’s market, you could ask a vendor for a lower price on the asparagus; at home, you could ask your partner to attend dance lessons; on the street, you could ask a stranger, “how are you?” The more you put yourself in uncomfortable situations, the more likely you’ll decide they’re not that uncomfortable after all.

4. The ability to code. You don’t need to know how to build the next Facebook, but a basic understanding of how the Web works and how software and apps are built can be a game-changing advantage. An increasing number of positions require technical knowledge, but even if your job never requires you to be technical, you should know what’s happening under the hood. The knowledge will help you interface with development and engineering teams, as well as hold more realistic expectations.

Try doing small side projects to familiarize yourself with programming concepts, like building a blog. Or choose one of the many free online classes out there, like Codecademy.

5. Communication skills. Both written and oral communication skills are basic, but that doesn’t mean they’re not difficult to master! Think about ways to challenge yourself and tweak how you write an email or behave in a meeting.

For example, don’t hit “send” immediately after composing a note. Instead, give yourself a beat or two, then reread the email, make edits and then hit “send.” Or during your next team meeting, resist talking about your idea or opinion right off the bat. Instead, count to five, and if you still feel like you have something relevant to contribute, speak up. On the flip side, if you’re shy, challenge yourself to say what you’re thinking, instead of remaining silent.

 6. Interpersonal skills. The ability to be a team player is so fundamental to your work that there are few better things to focus on. Interpersonal skills are just a fancy way of saying how you get along, relate and communicate with others. Employers hire people with domain expertise, of course, but mostly they hire people they like and can get along with.

Think about how to become more likable. You might try mimicking the body language of the people you’re talking with, repeating their ideas and opinions back to them and really listening. But keep in mind that all the tips and tricks in the world won’t help if you don’t have genuine interest in and empathy for your fellow team member.

7. Project management skills. Can you see the big picture and break it down into small, manageable and action-oriented steps? Then you have undeniable value. Many employees consider themselves “idea people” but don’t have the ability to execute on those ideas. If you have the ability to prioritize and get things done, you’ll be able to lead a team in no time.

If you find project management difficult, try taking a project that’s already complete and work backward. What are the tasks and assignments it took to complete that goal? Write them down in detail to get a better picture of a the project road map.

8. The ability to be a self-starter. Do you have an entrepreneurial drive? Apply it to the workplace. Employers increasingly value folks who can take initiative and own a project from start to finish. As a creative self-starter, you should take calculated risks, brainstorm new ideas and execute with precision.

If you’re not sure of what problems you should help solve, start by looking for the roadblocks your co-workers repeatedly run into or issues your customers continually face. Still stuck? Simply ask your boss for a side project to work on when your normal responsibilities are complete.

9. The ability to be curious. To really stand out in a company, you should always be looking to improve, both individually and company-wide. Hone your inquisitive thinking skills by asking questions like “why?” and “how?” to your employers, your customers and yourself. Everyone will appreciate your interest and thirst for knowledge.

While it may be difficult to open up initially and admit you don’t know it all, curiosity helps strengthen self-confidence. As a result, you will learn new ideas and job skills that will stay with you throughout your career.

10. The ability to drive results. Through it all, you should know what your goals are and how you are going to achieve them. This skill requires you to synthesize many of your other skills and layer on an intense passion and focus. Results-driven individuals are metrics-oriented and can quantify outcomes to motivate themselves and their teams, all while contributing to the bottom line.

Write out your personal and career goals to keep your eye on the prize, and try forming a partnership with a friend to hold you accountable, help you stay driven and keep you on track.

As you cultivate and master these core 10 skills, you’ll create the career you want – for now and for the future.

Rebecca Healy is the founder of Kontrary, a different take on money and happiness that helps you take control of your work and life. She lives in Washington, DC.

https://money.usnews.com/money/blogs/outside-voices-careers/2014/12/10/the-top-10-skills-you-need-to-be-successful

 

The predominant stereotype we have of leaders, particularly business leaders, is that they are male (usually white), tall, assertive—even aggressive—and driven to produce bottom-line, short-term results. This stereotype still persists, one that is eagerly perpetuated by the media and movies, despite the decades of research on leadership and the promotion of transformational, servant-style and values-based leadership. The focus on leaders who have advanced emotional intelligence and social skills rarely gets the attention of management gurus or researchers.

For example, Joey Cheng and his colleagues at The University of British Columbia published a study in the Journal of Personality and Social Psychology which found when groups were given the task of choosing a leader, they identified people who had the appearance of both skills and competency as well as the ability to impose their ideas on others in a dominating manner. They concluded that their findings show why more aggressive leaders continue to populate both business and politics. It appears from this study that the stereotype of a leader as an aggressive, dominant male is still widely embraced by people as desirable as opposed to what might be identified as more female characteristics of compassion, warmth and interpersonal skills.

We have come so far in stereotyping leadership characteristics, including imbedding them into recruitment practices, that leadership style is now becoming increasingly extreme, as witnessed by the increase of psychopaths in the boardroom., or the kind of amoral behavior portrayed in the true-to-life movie, The Wolf of Wall Street.

Yet there is a contrasting view, one being talked about more and more, that advances the notion that social skills are critical for leadership success.

Tiziana Cascario and Miguel Suusa Lobo, in an article in Harvard Business School’s Working Knowledge entitled “Fool vs. Jerk: Whom Would You Hire?”, argue when given a choice of whom to work with, people will pick one person over another, according to 2 criteria; one is competence on the job and the other is likeability. The authors conducted their study of organizations of varying size and industries in North America and Europe. Their research showed that no matter what kind of organization they studied, everyone wanted to work with the “loveable star” and nobody wanted to work with an incompetent jerk. The researchers also concluded that personal feelings played a much more important role than is commonly acknowledged. They also found that if a person was strongly disliked, it was irrelevant how competent he or she was, they would prefer not to work with that person.

Roger Covin, writing in the Huffington Post, contends that most people are not aware of the traits or qualities that are appealing to others. He argues, based on his research, the most likeable qualities are sincerity, honesty, and the capacity for understanding, loyalty and trustworthiness. Intelligence and a sense of humor is also important, whereas being popular is much further down on the list. He cites other research, which identifies warmth, kindness, openness, expressiveness, as important determinants of likeability.

Rohit Bhargava, author of Likeonomics: The Unexpected Truth behind Earning Trust, Influencing Behavior and Inspiring Action, says there is a real “ROI to likeability.” He makes a distinction between “nice” people and “likeable people,” referring to the latter’s capacity for honesty, whereas the former may avoid being candid for fear of not being liked or hurting others’ feelings. He also identifies unselfishness as a key likeability characteristic.

Jeff Hayden, writing in Inc.com, described how likeable leaders don’t try to impress people with the typical power poses—standing tall and square, taking big strides, firm handshakes, a deeper voice. He argues that this kind of posturing may be designed to impress people but it is very self-focused. In contrast, using the example of a meeting between Bill Clinton and Nelson Mandela, their body language was more relaxed including movement forward with a slight bow and a smile.  Hayden describes other characteristics of likeability—the use of light physical touch; focusing the conversation on the other person; humility; disclosure of vulnerable parts of self including mistakes; and making no requests of the other person but offering to help the other person instead.

The individuals cited above identify themes reflected in a two books, one by Dave Kerpen, author of Likeable Leadership, and the other by Tim Sanders, entitled The Likeabilty Factor: How to Boost Your L-Factor and Achieve Your Life’s Dreams.

Matthew Lieberman, writing in the Harvard Business Review blogs asks the question, “Should Leaders Focus on Results Or On People?” He cites the work of Jack Zenger who examined characteristics of great leaders. Two of those characteristics were a results focus and social skills. He found that if the leader was seen as very strong on results focus, the chance of that leader being seen as a great leader was only 14%, whereas if a leader was strong on social skills—such as empathy—the leader was seen as a great leader only 12% of the time. However, if the leader was seen as being strong equally on both results and social skills, the likelihood of being seen as a great leader rose to 72%. Lieberman contends “strong social skills can leverage the analytical abilities far more efficiently.” Yet studies show that few leaders are perceived as having both strengths.

In his book, Social: Why Our Brains Are Wired To Connect, Lieberman argues our brains have made it difficult to be both socially and analytically focused at the same  time.   He says evolution built our brains with different networks for handling these two ways of thinking.  In the frontal lobe, regions on the outer surface, closer to the skull, are responsible for analytical thinking and are highly related to IQ.  In contrast, regions in the middle of the brain, where the two hemispheres touch, support social thinking. These regions allow us to piece together a person’s thoughts, feelings, and goals based on what we see from their actions, words, and context. Lieberman describes how “these two networks function like a neural seesaw. In countless neuroimaging studies, the more one of these networks was active, the more the other one became quieter.  Although there are some exceptions, in general, engaging in one of the kinds of thinking makes it harder to engage in the other kind.  It’s safe to say that in business, analytical thinking has historically been the coin of the realm—making it harder to recognize the social issues that significantly affect productivity and profits.  Moreover, employees are much more likely to be promoted to leadership positions because of their technical prowess.  We are thus promoting people who may lack the social skills to make the most of their teams and not giving them the training they need to thrive once promoted.”

Conventional wisdom has told us that “nice guys finish last,” as might nice organizations. Dachel Keltner, a University of California psychologist and author of Born to be Good: The Science of a Meaningful Life, and a number of his fellow colleagues are building the case that humans are the successful dominant species because of our compassionate, kind, altruistic and nurturing traits. One of these studies has shown that many people are genetically predisposed to be empathetic. New research by Jon Bohlmann and Rob Handfield of North Carolina State University, Tianjao Qiu of California State university, William Qualls and Deborah Rupp of the University Illinois published in The Journal of Product InnovationManagement, shows that project managers got much better performance from their team when they treated team members with honesty, kindness and respect. Bohlmann explains “if you think you’re being treated well, you are going to work well with others on your team.”

Our excessive focus on bottom-line results at any cost, driven by aggressive men who see social skills as a means to an end, has been a contributing factor to many of our current economic and social problems. Expanding our concept of leadership to require that leaders possess greater social skills and practice them in organizations that embrace trust, honesty, compassion, generosity, empathy, kindness and genuine concern for the welfare of others would be welcome change.

https://www.psychologytoday.com/blog/wired-success/201401/why-leaders-need-be-likeable-rather-dominating

 

 

 

 

 

5 years and 18 days. Be confident in who you are and the value you bring to the world, but don’t be arrogant.

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My dearest Shosh and Jaialai:

Always be yourselves and always believe in the value you bring to the world, but never be arrogant about it.  Why?  As a social matter, it is unseemly; as a practical matter, there is always someone better or more gifted than you.

For example, hubris is what caused BUFU to claim that he is always the smartest guy in the room — until he moved to New York City and got his shorts eaten by the really smart guys.  BUFU didn’t last more than few months in NYC, and had to run back home to his small city with his tail tucked between his legs.  Don’t be like that.

Don’t rest on your laurels either.  You are only as good as your last project.

For example, my sister, who graduated from high school when she was 14 years old, has earned her doctorate but has not much to show for her intelligence.  Why?  She rests on her laurels.  Yes, you can tell people how smart you are, how young you were when you graduated from high school (many many years ago), how you have a doctorate, etc., but at the end of the day, people only care about what you can do NOW.  Can they partner with you to achieve greatness?  to make money?  to build something worthy?  to leave a legacy for future generations?

Don’t worry so much about what others think of you.  Focus on improving yourself daily, on gaining knowledge about the world around you, and on making the world a better place for yourself and others, and people will see value in your work.  Your value is intrinsic and not dependent on what people think of you.  You don’t gain a penny in your bank account, or an ounce of health, or an extra second of time just because someone thinks better of you.

Your reputation only helps pave the way for you to accomplish your goals, to find people to collaborate with, etc., but it does not define you.  You define you.  No one else does.  Never let others define you.

Be good, my sons.  Be the best you can be, but be yourselves.  You are good kids.  I know.  I’ve watched your intrinsic goodness reveal itself as you grew up.  Shosh, you used to cry when friends get hurt, and offer candies and nice things for them.  Jailai, you used to save all your treats from school each day to share with Shosh, Little V, etc., and you used to befriend kids who had no friends.  You brought them into your circle of popular kids.  Don’t change!

I love you so much and miss you much!

All my love, always,

Dad

5 years and 13 days. My #1 rule in life is simple: help others if you can, but don’t make their situations worse if you can’t help. That’s just cruel!

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My dear Shosh and Jaialai:

There are few truly evil people in this world — Hitler, Charles Manson, Ted Bundy, Jeffrey Dahlmer, etc.  For the most part, people try to do the right thing, but, too often, their egos and failings get in the way and they lost sight of the purpose of their engagement.  For example, people often want to help, but the helpers often do so without bothering to ask the people they want to help (the helpees) what the helpees need or want.  The helpers assume they know better — sometimes simply by virtue of the fact that the helpers are in a position to help whereas the helpees are in the position of requiring help.  Thus, those helpers do whatever THEY think the helpees need, regardless of whether the “help” provided really meets the needs of the helpees.

Is this right?  No, it isn’t.  In addition to being ineffective at achieving the goal of helping those who need help, it also smacks of rudeness and arrogance.  It smacks of ill-bred behavior.  Worse yet, other helpers may see that the needy person already has “help” and apply their energies elsewhere, leaving the needy person’s needs unaddressed.

This happens more often than you think.  People “help” others not because they care about the helpees as individuals, but because helping others is good for their resume, is required by their religion, makes them feel good about themselves, etc.  In other words, they help others, but the focus of the efforts is really to benefit the helpers, not the helpees.

Be better, my sons.  No matter what you are doing, always place your focus on your audience, your target population, or the person you are talking to or helping.  What do they want or need?  Ask.  It’s so simple.  Yet, so many fail to do this simple task of treating people as persons and asking what the person needs. (Now, that’s not to say, you’d give in if the poor sod said he needs a stiff drink!)

Years ago, I staffed the Low Income Task Force (LITF) for one of the county government for one of the richest counties in the U.S.  Members of the LITF consisted of the directors for the various departments within the government.  We were tasked with finding out what the poor people in our jurisdiction needed, and how we could help them meet those needs.  Their needs were many.  To help guide our analysis, we created a matrix of specific needs, existing programs designed to meet that need, and the level of success such program is having at ameliorating that need.  The needs include, among other things, food, shelter, employment, education, healthcare, childcare, and transportation.

While we were discussing the needs, I shall never forget that the Director of Parks and Recreation opined that transportation is not a problem for the poor because “all poor people have cars.”  As evidence to support his claim, he pointed to all the cars parked on the front yards and streets in the poor neighborhood he’d visited as part of his job.

Now, he’s not wrong that many poor people own cars.  But, is he right that they don’t have a transportation problem?  No!  Many of those cars were parked in the front lawn precisely because they were jalopies!  They don’t run they are broken, they are unreliable, etc.  Yes, for $200-$500, you could buy a used car.  But, how reliable is it?  Will it get you to work on time everyday or will it leave you stranded more often than not?  If we want to help the poor, should we leave them to that fate, or should we try to provide access to more reliable transportation to ensure that they could get to work on time everyday, so that they could hold a job, pay their bills, keep their homes, feed their children, etc.?

(My first car, for example, was purchased for $300 while I was in college.  Eventually, it burst into flames — on the day I had my wisdom teeth removed, no less.  Wonderful, right?!!  You should have seen it: people around us ran over with their fire extinguisher to put out the flames, then the firemen showed up and doused my entire care with water.  Then, they tried to ask your uncle (who drove me to and from the dentist) and I what happened: he pointed to me as the car owner, and I tried to answer with a mouthful of bloody gauze from the removed wisdom teeth.  Good times, right?  My second car — which was given to me by a friend and for which I paid $200 to avoid a social debt — fared no better.  One of your other uncles was driving the car over a mountain pass when it gasped its last breath, exhaled a plume of white smoke, and died.  He was stranded on some mountain top in the middle of nowhere.  Great, right?!!)

Now regarding the LIFT, thankfully, one of the other directors disabused this director of his misconceptions.  We then went on to discuss options such as free tokens for public transportation, providing more low-income housing that have easy access to public transportation, etc.

This is an example of the helper making ignorant assumptions about the needs of the helpees without bothering to take the time to verify for himself the accuracy of his assumptions.  Do better.

Help others when you can, my sons.  Life is more beautiful when shared.

But, if you cannot help, don’t make it worse for them by blindly and arrogantly imposing your will on them.  You will do more harm in the process.   As mentioned above, even if the helpees ignored your ineffective “help”, other helpers may see that this target population already is getting help from someone, and they may move on to other target populations, thereby denying this group of the help they truly needed.  Be better.

All my love, always,

Dad

 

 

5 years and 10 days. Life is sales. Be good at it by focusing on the needs of others, instead of on what you are selling — your talents, your candidacy, your idea, etc.

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My dearest Shosh and Jaialai:

It has been said that all of life is sales.  I cannot disagree.  Whether you realize it or not, you engage in sales tactics everyday.  You persuade a friend to go to see this movie instead of that, or do this activity instead of that.  That’s sales.  You try out for the school team or newspaper.  That’s sales.  You write an essay for college admission.  That’s sales.  You try to persuade a girl to go to the prom with you.   That’s sales.

In light of the above, in my opinion, the last image above is the most powerful.  People give up too easily.  They tried and failed, and they never try again.  That’s the Homer Simpson approach to life.

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Don’t be like them.  Perseverance is critical to success.  Learn from your mistake and try again.  Success comes to those to forge on, not those who give up.

More importantly, often, people fail because they focus on themselves or their products, but not on the needs of their customers.  They forget — it’s not about them; it’s about the customer.

If you meet or exceed the expectations of the person you are pitching to, you will succeed.  Learn to focus on the needs of others and how you can help others, and you will be surprise at how people will be drawn to you.

This reminds me of additional quotes by Zig Ziglar.  Read on.

Zig Ziglar: 10 Quotes That Can Change Your Life

Zig Ziglar died today at age 86. A World War II veteran, Zig Ziglar became the top sales person in several organizations before striking out on his own as a motivational speaker and trainer. With a Southern charm and lessons grounded in Christianity, Ziglar wrote over two dozen books and amassed a following of millions who were encouraged by his lessons for success.

Below are 10 quotes from Zig Ziglar that have the power to completely change the direction of one’s life.

10) “Remember that failure is an event, not a person.”

9) “You will get all you want in life, if you help enough other people get what they want.”

8 ) “People often say motivation doesn’t last. Neither does bathing—that’s why we recommend it daily.”

 7) “There has never been a statue erected to honor a critic.”

6) “People don’t buy for logical reasons. They buy for emotional reasons.”

 5) “Expect the best. Prepare for the worst. Capitalize on what comes.”

4) “If you go looking for a friend, you’re going to find they’re scarce. If you go out to be a friend, you’ll find them everywhere.”

3) “A goal properly set is halfway reached.”

2) “Your attitude, not your aptitude, will determine your altitude.”

1) “If you can dream it, you can achieve it.”

https://www.forbes.com/sites/kevinkruse/2012/11/28/zig-ziglar-10-quotes-that-can-change-your-life/#1f35930426a0

Have a good attitude, be a good friend, work hard, and enjoy a good life, my sons.

All my love, always,

Dad

P.S., please do not mistaken this post as an encouragement to become a salesman.  It is an honest profession and there is nothing wrong with it, but I would rather you pursue a career in which you can create something for the betterment of the world — be it an idea, an improved product, a new product, or simply something that brings light into someone’s life.  You are capable of so much more than selling the wares of others.  I, for example, sell ideas and solutions to people’s legal and healthcare problems.  That said, if sales is your vocation or avocation, then I fully support you.

 

4 years, 9 months, and 24 days. Helping others is good for you. Make time to volunteer and help others.

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Why Doing Good Is Good for the Do-Gooder

From Hurricane Harvey flooding Houston to Hurricanes Irma and Maria ripping through the Caribbean to wildfires burning Northern California, cities and charities have been flooded with donations and volunteers. The outpouring of support is critical for helping affected communities to recover. But acts of generosity benefit the do-gooder, too.

“Research suggests that these community social connections are as important for resilience to disaster is as physical material like disaster kits or medical supplies,” explained Ichiro Kawachi, a professor of social epidemiology at Harvard’s School of Public Health. “Voluntarism is good for the health of people who receive social support, but also good for the health of people who offer their help.”

The day after Cristina Topham evacuated her home as a result of the fires in Sonoma, Calif., she and her boyfriend immediately looked for ways to donate and help.

“I just felt like I had to do something. I love my town and my community, and the reach of the destruction was astonishing from the very beginning,” she said.

 

Why is the first instinct for many to volunteer and donate after a natural disaster? One reason is that as humans we’ve evolved to survive in groups, not alone. Rallying together makes us feel less alone in the experience, explained the sociologist Christine Carter, a fellow at the Greater Good Science Center at the University of California, Berkeley.

“When our survival is threatened, we are going to reach out and strengthen our connections with people around us. We show generosity. We show compassion. We show gratitude. These are all emotions that function to connect us with each other,” Dr. Carter said.

Scientific evidence supports the idea that acts of generosity can be beneficial when we volunteer and give back regularly — and not just after a natural disaster. Volunteering is linked to health benefits like lower blood pressure and decreased mortality rates.

Dr. Richard Davidson, a neuroscientist and founder of the Center for Healthy Minds at the University of Wisconsin, Madison, has been studying the effects of positive emotions, such as compassion and kindness, on the brain since the 1990s. He said the brain behaves differently during an act of generosity than it does during a hedonistic activity.

“When we do things for ourselves, those experiences of positive emotions are more fleeting. They are dependent on external circumstances,” he said. “When we engage in acts of generosity, those experiences of positive emotion may be more enduring and outlast the specific episode in which we are engaged.”

Helping others also gives us a sense of purpose. Dr. Linda Fried co-founded Experience Corps, a program that engages retirees as literacy tutors, after she discovered a strong association between a sense of purpose and well-being throughout life. Older adults who volunteered to help children with reading and writing tended to experience less memory loss and maintain greater physical mobility, one study suggested.

My dearest Shosh and Jaialai:

These days, it seems like every day brings bad news.  Terrorism in New York City.  Hurricanes in the Atlantic.  Shootings.  It’s enough to make you want to pull the covers over your head and not get out of bed.

If you need to take a mental health day, do it.  There were times during my practice — after working 12-13 hour days for 6-7 days per week for weeks on end — when I simply had to take the day off and head into the mountains to blow steam, recharge, and put life into perspective.  There, on the mountain top, I would be reminded, in the greater scheme of things,  that the “crises” I deal with at work are insignificant.

The other valuable thing that gives me perspective is volunteerism.  As mentioned yesterday, volunteerism was a mainstay in my life for a long time.  When younger, I tutored kids, interpreted for schools and churches, helped carry groceries for our elderly neighbors, etc.  As I got older, my involvement became more substantial.  For example, I researched and wrote policies to help the homeless and prevent them from freezing to death on cold winter nights, represented asylum seekers with court filings and appearances to help them gain refugee status, helped victims of domestic violence get protection from their abusers.  I also continued to help feed the poor, build houses for the disenfranchised, etc.

Your grandmother, on my side of the family, taught us at a young age that (1) you are never too young to help others, and (2) it does you good to help others.  My greatest take-aways from my childhood were to choose friends with care, and to help others whenever I could.  Even today, at 90 years old, your grandmother is still volunteering and helping those less fortunate than her.  She is making a huge difference in the lives of those she helps.

Grandma’s actions and lesson for us has support in the wisdom of the ancients.  Per Robin Sharma’s The Monk Who Sold His Ferrari,

[T]he sages of the Himalayas guided their lives by a simple rule: he who serves the most, reaps the most, emotionally, physically, mentally, and spiritually.  This is the way to inner peace and outer fulfillment.”

Science also bears out the wisdom of her lesson.  As stated in article above, doing good is actually good for do-gooder.  Among other things, it contributes to more enduring positive emotions and a sense of well-being, gives our lives purpose, connects us to our fellow human beings, lowers blood pressure, reduces memory loss and  increases mobility as we get older, and decreases mortality rates.

Generally, volunteering is  good for you over the course of your life, and  specifically and in the shorter run, it helps you get into good colleges.  Top colleges care about more than your grades and SAT score.  They want to invest in the future of those who are not only takers, but also givers.  Kids who spend all their time studying and being tutored put themselves in the receiving end of others’ efforts.  There is nothing special about that.

Colleges, employers, and good people want to be associated with those who help others and who give back to the community, not just take and benefit from the community in which they find themselves.  Asian families tend to over-focus on the importance of grades and under-focus on the importance of personal growth.  That’s their failing.  I don’t care how smart you are or how studious you are: as an employer, I would never hire you or invite you to join my team if you could not collaborate with others, communicate with others, help others, or translate what you learned into actionable items.

That said, remember, volunteering is not about padding your resume — although that is a short term benefit.  Helping others is a way of life.  I promise that if you help others, you will get as much, if not more, out of the experience than the person you are helping.

Be good.  Be you.  Be the best you possible.  Help others when possible.  Be a humanist.

All my love, always,

Dad

 

3 years, and 9 months. Who’s your hero?

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My dearest Shosh and Jaialai:

Who is your hero?

These days, everyone wants to be famous.  But, what is the price of fame?  Kim Kardashian spends much of her time showing off to the world her material assets (rings, jewelry, bums, etc.), and you’ve heard reports of the resulting invasion of her home and her robbery in Paris.  River Phoenix, Dana Plato, and a slew of other young stars lost their lives to fame.  Princess Diana died while trying to get away from the paparazzi who hounded her.

Fame for fame’s sake is empty and fleeting.  I once read a news account about a man in China who set the record for smoking the most cigarettes at one time, and then promptly keeled over dead.  Now, I can’t even find the story on the internet.  So, what did his “fame” achieve?

Real heroes leave their mark on the world for generations.  Today, we still read about Plato, Leonardo da Vinci, Joan of Arc, Gandhi, Henry David Thoreau, and others who still inspire us to become our better selves.  Kim Kardashian and others of that ilk will pass from memory the moment someone or something newer and shinier comes along.  They are not real heroes.

We need real heroes to challenge and inspire us to better ourselves, not false ones who encourage us to give in to our baser instincts and lead us astray.

For thousands of years, heroic stories have been used to inspire, motivate, and transfer cultural values to children. The stories have a common pattern.

They begin with a likeable hero who encounters a challenge or roadblock in life. And then, with the help of others, the hero emerges from the difficult situation transformed by his or her experiences.

http://www.rootsofaction.com/role-of-heroes-for-children/

For example, Scott LaBarge wrote

When I was 16 years old, I read Henry David Thoreau’s book Walden for the first time, and it changed my life. I read about living deliberately, about sucking the marrow out of life, about not, when I had come to die, discovering that I had not lived, and I was electrified.

https://www.scu.edu/ethics/focus-areas/more/resources/heroism-why-heroes-are-important/

That’s what heroes can do.  So, who’s your hero?

All my love, always,

Dad